Recording Error: The device was unable to record the video. The request (Download Media Item) failed to send. The HTTP request (Download Media Item) failed. The request timed out.

If you receive this Snappic error while filming, it is likely a connection issue between the GoPro and the iPhone/iPad running Snappic. Follow these steps exactly to reset and re-establish the connection:

Reset the GoPro to factory settings by navigating to [Preferences] - [Reset] - [Factory Reset]
Install/open the GoPro Quik App and connect the GoPro to it.
Once connected, give GoPro a custom name.
Test the live view by tapping [Enable Preview] on the Quik app (this will force the GoPro to connect to a device using WiFi)
Once this is confirmed working, close the Quik app
Then open the Snappic app, select your event, and test the GoPro connection

*It is crucial to have the GoPro connected on the Quik app page before attempting to film using a wired or wireless connection

GoPro won't connect / not found / no wired connection

Recording Error: The device was unable to record the video. The request (Get Media List) failed to send. This request can only be sent over a network (either Wi-Fi or USB), but the GoPro is not connected via the network.

Recording Error: The device was unable to record the video. Failed to download the video from the camera. The operation timed out.

USB Connected - Frozen Screen

Device unable to record video. Set shutter off failed to send