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Recording Error: The device was unable to record the video. Could not find any valid media on the SD card after capture.

Updated over a month ago

If the device shows this recording error, there is one most likely cause.

  1. MOST COMMON: The SD card needs formatted.

    1. Follow the steps below to format the SD card using a GoPro:

      1. Ensure the SD card is in the camera and the camera is powered on

      2. Swipe down on the touch display (Hero 11/10/9 Black, swipe left after swiping down)

      3. Tap [Preferences]

      4. Scroll to the bottom and tap [Reset]

      5. Tap [Format SD Card]

      6. Tap [Format]

      7. Restart the GoPro

    2. Follow the steps below to format the SD card using a Canon R Series DSLR:

      1. Ensure the SD card is in the camera and the camera is powered on

      2. Press the [Menu] button

      3. Navigate to the [Settings] tab, then select [1]

      4. Select [Format Card]

      5. Tap [OK]

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