Software Version 3.17.X:
If there is an error when initializing, follow troubleshooting help for the specific error code
If the Glambot® Wi-Fi is not showing up as an available network, check the PC to ensure it is plugged in and powered on.
If there is no power to the unit, ensure that the red E-stop is pulled all the way up and the surge protector switch is on.
If the Webapp is not loading or connecting, see Motion Control Webapp Unable to Connect
Check cables and connections
Software Version 3.6.X or earlier:
Most Common: Arm 1 (the section of the arm with the Glambot® logo) wasn't properly supported when attempting to calibrate. If the wrist moves, but then nothing else happens; check the light on the shoulder (lift) motor to see if it is orange. If so, the arm wasn't properly supported during calibration: Watch Video
Power off the robot, then power it back on.
Immediately after the wrist moves, provide approximately 3lb of upward support under Arm 1 (the section of the arm with the Glambot® logo) until arm 2 begins to move.
If the motor light on the shoulder (lift) motor is orange, it was not done properly. Retry as many times as needed until it begins to calibrate.
If the wrist is not moving at all or there is no power to the unit, ensure that the red E-stop is pulled all the way up and the surge protector switch is on.
If the motor lights are green, but nothing is happening, check for error codes. Connect to the Glambot® Wi-Fi, open the motion control webapp, and tap the arrow to expand the advanced settings in the bottom-left corner. If it displays an error message, go back to the Glambot® knowledge base and follow troubleshooting help for the specified error code.
If the Glambot® Wi-Fi is not showing up as an available network, check the PC to ensure it is plugged in and powered on.
Check cables and connections
Cables and Connections:
If you are still experiencing issues, there may be a loose or disconnected cable somewhere. Double check all cable connections and verify that each one is plugged all the way in and secure:
Event Pro 3:
Two power cables & the PC power plug. 3 total plugs in your power strip.
2 usb cables plugged into the PC
2 cables plugged into the shoulder (lift) motor
1 cable connected to the brake
3 cables + 2 usb-c cables into the bottom of Arm 1 (the section of the arm with the Glambot® logo)
2 cables into the elbow
1 cable connecting the wrist to arm 2 (the smaller second half of the arm without a logo)
Event Pro 1 or 2:
Three power cables & the PC power plug. 4 total plugs in your power strip.
2 usb cables plugged into the PC
2 orange connector cables on the opposing side of the base as the PC
2 cables plugged into the shoulder (lift) motor
1 cable connected to the brake
3 cables + 1 usb-c cables into the bottom of Arm 1 (the section of the arm with the Glambot® logo)
2 cables into the elbow
1 cable connecting the wrist to arm 2 (the smaller second half of the arm without a logo)
